“Couldn’t be happier with the service we received from Hanson’s. AND installing a water softener in our home was one of the best decisions we made. The staff is extremely knowledgeable about their products and helped us choose the right one for our family and needs. The cost was extremely competitive and worth every penny.. Highly recommend this company for your residential soft-water needs!”
Noreen Charlton
“I inherited a home water filtration system installed by Hanson’s when I bought my house 4 years ago. I had never heard of Hanson’s until I saw their sticker on the equipment and called for info. They pulled up the history of my equipment based on the address, came and assessed it. They helped me understand the type of system I had and gave me service options.
I chose to have them overhaul my system, which was older but higher quality than I expected. It was a little more costly than I would have liked, but I think fair. They were polite and professional and my system is working fine four years later. I return to them every year to have my water tested and purchase a new sediment filter. I have no complaints, believe them to be honest and recommend them to anyone.”
Hank Hope
“I had Mando come out to look at a whole house filter I was going to put in. I live off of Magic in Henderson. He gave me a free estimate and told me my water softener was too high. He did a test.. Adjusted it. Very nice honest man.. I am a senior citizen and I would recommend them. His price was very fair but my sister’s husband was visiting and decided to help me out as a retired plummer. I think Hanson’s will be called if I ever have a problem as they are honest and Mando was very nice.”
Brian Timmins
“Excellent customer service skills. Was extremely helpful answering all the questions that I had about water softening.”
Nevada Cool
“I’ve struggled with my pure water system for 2 years and others around town and the national vendor couldn’t help me but Hanson’s had my problem fixed in under an [hour]. These folks are GREAT! Carlos, Chris and Stephen are amazing!”
Ronald Bennett
“We would like to commend Martin for demonstrating excellent customer service with true professionalism on February 17, 2021 as he changed our Reverse Osmosis filters. He communicated with patience in answering our questions as he worked and is a great listener. We are elderly and when we didn’t understand, he calmly and pleasantly repeated his explanation and instructions, all the while smiling, which assured us that he was not annoyed with us. He truly demonstrated, by his patience, that he really loves his job. We are pleased to present this well deserved commendation to Martin. Excellent customer service is not an option…it is a necessity to the success of a business. We will continue to use your services as a direct result of his excellent customer service.”
Dan & Irene Avalos
“The success of a service-providing company such as Las Vegas Quality Water depends primarily upon the quality of its service technicians. Robert, our technician, phoned to see if he could show up earlier than scheduled. Appreciated receiving the heads-up. He was called to troubleshoot our water softener issues and perform any necessary repairs on the unit. Robert took care to really check everything indicated by the symptoms of malfunction that I described to him before making his decision on what needed to be done to fix the problem. I appreciate his attention to detail. While working, he discussed and explained things to me so I could better understand what went wrong and why. In the end, he determined that the circuit board was bad and he replaced it. In Las Vegas(and maybe everywhere else in this country), it is very difficult to find competent service technicians for most industries. Robert exemplified the competence and personality qualities that we look for in a competent technician. We will not hesitate to use this company as needed in the future.”
Robert Landsman
“They arrived on time and did a fantastic job installing our water softener. The tech explained everything in detail and was very professional. Two weeks later [our] water heater went out and they installed the same day at a fair price. Mando, the field supervisor who installed [our] unit, was very knowledgeable. Victoria at the office was prompt to call me back and understood our situation. She managed to work us into the schedule.”
Floralee Roderick
“These guys did a great job. We got our water softener and reverse osmosis filter installed for a great price. Thank you for the great customer service and product!”